UX Workshop Series
Hong Kong Design Institute × Make Meaningful Work
Make Meaningful Work by applying our 3 pillars (character, leadership and culture) to "insert meaning into moments that matter" for the following UX programmes.
#Workshop 01
Understanding Customer Needs to Set Strategic Direction
Class Code: UX2024-Q1-WS01
Date: 27 Jan 2024
Description
Understanding Customer Needs helps Product Teams define requirements, scope and focus on what is a meaningful priority to set strategy and direction. This workshop will help you with methods/tools to better understand the customer and how to connect this into design.
Outline
This session will help you:
- Define the methods/tools in understanding customer needs
- Define the stakeholders who help support customer research programs
- Outline the organisational risks and opportunities in understanding customer needs
- Outline a UX Customer Research and Strategy Plan to explore the services, stakeholder support and key assets needed.
Audience
This workshop is for any sector in industry, government or non-profit organisation and groups including but not limited to:
- Leadership Teams focusing on both the organisational strategy and developing a culture that enables potential
- Program, Product and Project Management focusing on the design and development of humane products, services and experiences
- Teams of Customer/User Experience designers and researchers focusing on the platforms upon which organisations build their product and service strategies.
Takeaways
Participants will receive:
- A Customer Research Strategic Plan
Elements include customer profile, team competencies and supporting tools - The Make Meaningful Work Guided Practice Journal
Used to understand better and reflect on the characters, competencies and culture of individuals and the team.
#Workshop 02
Aligning Stakeholders to Define Value Proposition
Class Code: UX2024-Q1-WS02
Date: 24 Feb 2024
Description
Aligning stakeholders is critical to achieving goals and reaching organisational success points to meet customer needs. This workshop explores barriers and opportunities when aligning stakeholders, methods/tools used and outcomes to define value propositions.
Outline
This session will help you:
- Define the methods/tools for aligning stakeholders
- Define key stakeholder personas, needs and key characteristics to look out for
- Outline the artifacts needed to capture stakeholder needs and strategic outcomes
- Outline a Stakeholder Plan to describe activities, tools/methods in managing, leading and sustaining the stakeholder relationships.
Audience
This workshop is for any sector in industry, government or non-profit organisation and groups including but not limited to:
- Leadership Teams focusing on both the organisational strategy and developing a culture that enables potential
- Program, Product and Project Management focusing on the design and development of humane products, services and experiences
- Teams of Customer/User Experience designers and researchers focusing on the platforms upon which organisations build their product and service strategies.
Takeaways
Participants will receive:
- A Stakeholder Plan
Elements to map out stakeholder needs, issues and methods/tools in managing, leading and sustaining the stakeholder relationships. - The Make Meaningful Work Guided Practice Journal
Used to better understand and reflect on the characters, competencies and culture of individuals and the team.
#Workshop 03
Leading Learning Cultures to Sustain Meaningful Work
Class Code: UX2024-Q1-WS03
Date: 23 Mar 2024
Description
Being motivated and open to constant learning, change and growth can only benefit leadership. Leading learning cultures for growth and adaptability will thrive in 21st-century organisations. This workshop explores the critical practices needed to design learning cultures and the key tools for leaders to sustain meaningful work.
Outline
This session will help you:
- Define the key tools and soft skills needed for optimal learning environments
- Tools to help individuals and teams to define their own learning plans
- Describe the strategic importance of soft skills and reflective journaling to capture best practices
- Outline a Leadership Learning and Development Plan to describe activities, tools/methods in managing, leading and sustaining continuous learning cultures.
Audience
This workshop is for any sector in industry, government or non-profit organisation and groups including but not limited to:
- Leadership Teams focusing on both the organisational strategy and developing a culture that enables potential
- Program, Product and Project Management focusing on the design and development of humane products, services and experiences
- Teams of Customer/User Experience designers and researchers focusing on the platforms upon which organisations build their product and service strategies.
Takeaways
Participants will receive:
- A Leadership Learning and Development Plan - activities, tools/methods in managing, leading and sustaining continuous learning cultures.
- The Make Meaningful Work Guided Practice Journal - used to understand better and reflect on the characters, competencies and culture of individuals and the team.
Entry Requirements
Suitable for applicants who are interested in this course
Enrollment
- Press the “Apply Online” button at the right-top corner of this page
- Complete the Online Application Form
- Upload the supporting documents required (e.g. for academic qualifications and work experiences)
- Settle the tuition fee (by bill payment via online banking or ATM; or by a crossed cheque payable to “Vocational Training Council”)
- Submit the cheque or proof of the bill payment.
- Bill Payment proof: ATM receipt or online payment confirmation (PDF or screencap; should include the bank name, payment status, transaction date, paid amount, and bill account code); can be submitted by email.
- Cheque: write down your full name and the programme title on the back
Payment Methods and Bill Account Codes
Notes for Applicants:
- It is necessary for applicants to supply their personal data and to provide all the information required in the application documents, as otherwise, the Institute may be unable to process and consider their applications.
- To study in Hong Kong, all non-local applicants are required to obtain a student visa issued by the Immigration Department of the HKSAR Government, except for those admitted to Hong Kong for employment or as dependants, who do not need prior approval before taking up part-time studies. It is the responsibility of individual applicants to make appropriate visa arrangements. Admission to an HKDI programme/workshop does not guarantee the issue of a student visa. Applicants may wish to note that part-time courses are generally not considered by the Immigration Department for visa purposes.
- Fees paid are non-refundable and non-transferrable.
- Early Bird Discount will be counted on the postmark date (for cheque) or the transaction date (for bill payment).
- Commencement of classes depends on enrollment or other unexpected circumstances. The Institute reserves the right to make changes to the schedule, programme content, mode of teaching, and other advertised programme information. The Institute also reserves the right to cancel a course if there is insufficient number of enrollments.
- The information provided in the form will be used by VTC for admission, academic and programme administration, research, statistical, and marketing (including direct marketing) purposes.
- Assignments and works of students (in any formats, e.g. photos, videos, printouts, etc; including activities in and outside the classroom) may be used for teaching and marketing (including direct marketing) purposes.
Tel/WhatsApp: 3928 2777
Email: peec.hkdi@vtc.edu.hk