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Insurance Claims Module 1: Common Personal Insurance Claims Disputes

Institute of Professional Education And Knowledge (PEAK)
Institute of Professional Education And Knowledge (PEAK)
Latest Courses / Seminars Continuing Professional Development Apply Online
Programme Code
PE4200799
Subject Area
Product Knowledge, Insurance
Programme Type
Short Course
Offering Institution
Institute of Professional Education And Knowledge (PEAK)
Contact Hours
3
CPD / CPT Hours
IA: 3 CPD hours
MPFA: 3 Non-core CPD hours
Programme Fee
HKD$330.00
Class Code Commencement Date Class Location Medium of Instruction Apply Online Class Remarks Class Status
PE4200799(3MAR2026) 2026.03.03 Institute of Professional Education and Knowledge (PEAK)
Cantonese supplemented with English
Date: 3.3.2026
Time: 7:00pm-10:00pm
Duration:3 hours
Venue: 9/F, VTC Tower, 27 Wood Road, WanChai
課程目的  (This course provides Chinese objective only)
通過剖析本港常見的壽險、醫療險和其他個人保險索償爭議案例 :
- 讓學員知悉其於向客人提供意見時,應著重解釋披露某些重要事實的重要性,容易被客人誤解的承保及不保項目,和容易 被客人忽略的被保險人(保單生效後)責任。
- 讓學員了解法庭及保險索償投訴局在推行裁決時所採用的多項原則,進而提升自身詮釋保險合約的能力。
 
課程對象
個人保險從業員
 
課程摘要
- 索償程序
- 下列類別的個案分析 : 沒有披露事實、保險合約的詮釋、違反保單條款或條件、賠償金額、不保事項
 
課程特色
課程中分析的個案多屬保險索償投訴局的投訴委員會曾經裁決過的個案。保險索償投訴局的。《公司章程》第82條(a) 及(b)款規定,投訴委員會會於裁決時,(有別於法庭) 有權考慮個案涉及的其他事宜,毋須死硬詮釋保單條款。

Entry Requirements

18 years old or above


Remarks

.

Enrollment
Please use the attached enrollment form and follow the “Notes for Applicants” in the form to apply for courses.
All places are allocated on a first-come-first-served basis. Incomplete forms and forms received without payment will be regarded as unsuccessful applications.

 

Deadline for Application
7 working days (Exclusive of Saturdays) prior to class commencement date.

Notification of Class Commencement
Successful applicants will be notified of the class information by the contact method specified on the enrollment form at least 3 working days before class commencement. PEAK will not be responsible for the loss of class notification sent by mail. Please contact us if you do not receive the notification before the class commencement (Tel.: 2836 1906).

Course Fees/Receipt
For a course commencing within 7 working days at the time of enrollment, trainees are required to settle the course fee by cash.

Course fees paid are also non-refundable, except for cases of unsuccessful applications and course cancellation or rescheduling. Fees paid and places enrolled are also not transferable, and request for course swapping will not be entertained.
Trainees will sign and collect the receipt at the first lesson. Fees paid after the enrollment deadline may result in delay in receipt issuing. For those who have not collected the receipts at the first lesson, our staff will contact them for picking up / mailing arrangement. PEAK will not be responsible for any loss in mailing. Trainees will be required to pay an administrative charge of HK$100 for their request for each additional receipt copy. Please send crossed cheque payable to “Vocational Training Council” with a written application attention to “The Course Team” of the Institute. (Inquiry: 2836 1862)

 

Enrollment Form for Programme Application

Please download here

28361922

Online Email Enquiry


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