Digital Economy Series (eCPD) Module 2: How Artificial Intelligence (AI) and Chatbots Revolutionize the Finance Industry (English version) - eCPD course

Programme Information

This course aims to provide learners with the fundamental knowledge of Artificial Intelligence (AI) and Chatbots, as well as ethical and privacy consideration and relevant guidance when adopting or integrating AI & Chatbots in business. By understanding the common applications of AI and Chatbots in the areas of banking, insurance and wealth management of the finance industry, learners will be more aware of how the use of AI and Chatbot technology may help create business opportunities and enhance customer communications.

• Part One: Concepts, Development and Design of Artificial Intelligence (AI) and Chatbots
• Part Two: Ethical and Privacy Considerations for Adopting AI Chatbots, and relevant guidance and applications in the Finance Industry

 (eCPD: 2 hours)

*This course is only for online registration

*For new students to activate the eCPD training account, they have to register on this website and complete the identity verification. They can apply for online courses after the account is confirmed.

*Students will receive a confirmation email within 5 working days after successful enrolment (exclusive of Saturdays, Sundays & Public Holidays).

*Students should complete the eCPD programme before the course expiry date specified on the confirmation email. (i.e. generally within 3 months)

* Student must complete all parts of the course and pass relevant assessment(s) in order to obtain the e-Certificate of attainment issued by the Institute of Professional Education And Knowledge (PEAK) and earn specific CPD hours of the course.

*For E-learning CPD activities: Individual licensees can only earn CPD hours by taking the E-learning CPD activity once during the same Assessment Period. If an individual licensee repeats the same E-learning CPD activity in the same Assessment Period, the repeat one will not be counted.