Workshop on Resolving Non-conformities Encountered in Assessments and Internal Audits using ISO/IEC17025 and HOKLAS Requirements

(此課程內容只提供英文版本)

This 1-day course belongs to HKAS series. This course is tailor-made to provide participants the principles of resolving non-conformities encountered in assessments and internal audits based on ISO/IEC 17025 and HOKLAS policy.


Course Content

The course consists of
- Classifying audit findings into non-conformities (NC) or recommendations for improvements
- Root causes analysis
- Techniques for collecting and verifying information
- Identifying the proper correction, corrective and preventive actions taken
- Monitoring the effectiveness of actions taken
- Case studies


Trainer - Ms Julia M. Y. Lee

- External HOKLAS Lead Assessor (Calibration, Chemical & Environmental Testing, Construction Materials Testing, Physical and Mechanical Testing)
- External HOKLAS Technical Assessor (Calibration, Chemical & Environmental Testing and Construction Materials Testing)
- External HKIAS Lead Assessor (Construction Products, Welds and Indoor Air Quality Inspection)
- External HKCAS Technical Expert (Product Certification)
- Registered IRCA Lead Auditor (QMS)
- Registered HKICA Lead Auditor (ISO9001)
- Registered HKICA Lead Auditor (Product certification)
- Vice President in HKICA
- Executive Board Member in HKCI
- Ex-Chairperson in ACML
- Ex-Accreditation Officer in HKAS
- More than 18 years extensive experiences in Construction Materials Manufacturing, External and Internal Auditing, HOKLAS and CNAS Laboratories and System Set up for Calibration, Testing, Inspection Field and Product Certification Scheme


Award

Certificate of Achievement will be conferred to course participant who passed the assessment and satisfied the attendance requirement of 70%

Class Schedule

- 1-day (9:00-12:30 & 13:30-17:00), total: 7 hours

Remarks

Starting from September 2024, only electronic lecture notes would be provided for this programme.